Diane and her guests discuss the the critical components of effective apologies and why public apologies seem to be on the rise.

Guests

  • Lauren Bloom An attorney and the author of “The Art of the Apology.”
  • Dr. Aaron Lazare A professor of psychiatry and Chancellor/Dean Emeritus of the University of Massachusetts Medical School and author of “On Apology.”
  • Randy Cohen Author of the Ethicist column in the New York Times Magazine and a new play titled, "The Punishing Blow."

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